The Commonwealth Government has partnered with states and territories to provide up to $3.5 billion of electricity bill relief to eligible households and small businesses to ease cost of living pressures.
Victorian households will receive up to $300 and eligible small businesses will receive up to $325 to help with the cost of their electricity bills. Households will receive their payments in quarterly instalments ($75 per quarter), with small businesses to receive a one-off payment ($325).
Households
Victorian households will receive rebates of up to $300 applied to their electricity bills in four quarterly instalments of $75.
To access the energy bill relief rebate, households must:
The first $75 instalments commenced in August 2024, further credits will be applied from the below dates:
Most households will have their rebates applied automatically from their electricity retailer and will not be required to take any action.
Households in embedded networks
Customers in embedded networks such as a caravan park, residential community, retirement village or apartment building can apply for the payment on Victorian Energy Compare. Embedded network customers will receive a one-off payment of $300.
Embedded network customers of Origin, WinConnect and Momentum will have their bill relief automatically applied via their retailer.
Small businesses
Eligible Victorian small businesses will receive a one-off rebate of $325 applied to their electricity bill.
To access the energy bill relief rebate, small businesses must have:
Rebates commenced in August 2024, most Victorian small businesses will have their rebate applied automatically from their electricity retailer and will not be required to take any action.
Small businesses in embedded networks
Small businesses in embedded networks, such as shopping centres and apartment buildings can apply for the one-off payment on Victorian Energy Compare.
Embedded network customers of Origin, WinConnect and Momentum will have their bill relief automatically applied via their retailer.
The Commonwealth Government has partnered with states and territories to provide up to $3.5 billion of electricity bill relief to eligible households and small businesses to ease cost of living pressures.
Victorian households will receive up to $300 and eligible small businesses will receive up to $325 to help with the cost of their electricity bills. Households will receive their payments in quarterly instalments ($75 per quarter), with small businesses to receive a one-off payment ($325).
To access the energy bill relief rebate, households must:
To access the energy bill relief rebate, small businesses must have:
Most households and small businesses will have their rebates applied automatically by their electricity retailer and will not be required to take any action.
Households
Victorian households will receive their payments in quarterly instalments of $75. The first instalments commenced in August 2024.
Small business
Eligible Victorian small businesses will receive a one-off payment of $325. Payments commenced in August 2024.
Most households and small businesses will have their rebates applied automatically by their electricity retailer and will not be required to take any action.
The rebate should appear on your electricity bill in the 'Understand your bill' section or where your retailer provides an itemised breakdown of any payments or credits.
You should see a row with the 'Australian Government Energy Relief' description and the credited amount.
Yes. The Energy Bill Relief will provide a rebate of up to $300 for households, including concession card holders.
No, the Energy Bill Relief payment only applies to electricity accounts.
Renting households and small businesses can access the Energy Bill Relief if they meet the eligibility requirements.
Changing retailer or moving house will not affect a household’s rebate if they still have an active electricity account on the relevant dates.
For example, if a household changes retailer after the first $75 rebate, they will receive the remaining three $75 payments on subsequent bills under the next retailer.
No. The bill relief will be applied on an account basis. Customer accounts with multiple meters (multiple addresses connected) can only receive the rebate once.
If you receive multiple bills for the account, your retailer will determine which bill receives the rebate.
No. To receive energy bill relief, a customer must be separately metered and charged for their electricity supply/consumption.
No. The $325 rebate will be applied on an account basis (i.e. one rebate per small business customer account, regardless of how many sites/premises are connected to the account).
If you are a sole trader that is operating a business from home and your consumption is separately metered (i.e. on a small business tariff), you will be eligible for the rebate.
If your consumption is on a residential tariff, you will not be eligible for the rebate.
Yes. The Energy Bill Relief will still be applied to the electricity account and any credit should be carried over to future bills or manage the credit in line with existing retailer policies.
No. The rebates are not taxable or relevant for GST purposes. The rebate should be applied after the GST-inclusive total has been calculated.
In Victoria, payments commenced in August 2024. The timing of the first credit may vary depending on your retailer and billing cycle. Please contact your electricity retailer if you have not received the first credit.
In Victoria, eligible small businesses will receive a one-off credit of $325. Payments commenced in August 2024, please contact your electricity retailer if you have not received your payment.
Yes. Households in embedded networks (such as where you receive electricity from your strata or landlord in a caravan park, apartment building or retirement home or village) are eligible for the bill relief payment.
Households in embedded networks can apply for the bill relief payment on Victorian Energy Compare.
The Energy Bill Relief payment for embedded network households will be provided as a one-off payment of $300 and will be paid via bank cheque or Electronic Funds Transfer (EFT). In certain circumstances, it may be necessary for your payment to be made via bank cheque.
To reduce administrative burden and due to the complexity of embedded networks and system limitations, households in embedded networks will receive one-off payments of $300.
If you live in a retirement village, caravan park or some apartment buildings, it is likely that you receive your electricity through an embedded network. Use the following steps to determine whether your property is in an embedded network:
No. Households in embedded networks can access the 2024-25 Energy Bill Relief payment via an application on Victorian Energy Compare.
Households will receive a one-off payment of $300 which will be paid directly to the customer via cheque payment or Electronic Funds Transfer (EFT).
If you are an embedded network customer of Origin, WinConnect or Momentum you will automatically receive your Energy Bill Relief payment through your retailer.
Yes. Small businesses in embedded networks that have a separately metered business tariff and an annual electricity consumption below 40 MWh are eligible for the payment.
Small businesses in embedded networks can apply for the bill relief payment on Victorian Energy Compare.
The Energy Bill Relief payment for embedded network small businesses will be provided as a one-off payment of $325 and will be paid via bank cheque.
To reduce administrative burden and due to the complexity of embedded networks and system limitations, small businesses in embedded networks will receive one-off payments of $325.
No. Small businesses in embedded networks can access the 2024-25 Energy Bill Relief payment via an application on Victorian Energy Compare. Businesses will receive a one-off payment of $325 which will be paid directly to the customer.
If you are an embedded network customer of Origin, WinConnect or Momentum you will automatically receive your Energy Bill Relief payment through your retailer.
Page last updated: 09/10/24