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The Energy Assistance Program is a free service designed to support Victorians who are having trouble paying their energy bills. The program can support Victorian households:
- with one-on-one help to navigate the energy market
- to manage the rising cost of living by saving money on energy bills
- understand the energy affordability support available and to take part in the energy market more often.
Help us spread the word by using or sharing the materials below.
For more information, visit the Energy Assistance Program or email outreach.vec@deeca.vic.gov.au if you have any questions about these materials.
Need help?
If you require accessible versions of any documents on this page, please call the Customer Contact Centre on 136 186, email customerservice@delwp.vic.gov.au or contact the National Relay Service on 133 677.
Page last updated: 19/11/24